The International Student Insurance plans have a provider network that is available both inside and outside the USA. Wherever possible, please make sure you seek treatment at a provider within the network to make sure we can bill direct (to save you paying out of pocket).
PLEASE NOTE - When outside the USA, before you seek treatment it is VERY IMPORTANT that you call HCC prior to seeking any treatment. They will be able to find a provider close to you, and will call ahead to make sure the provider is setup and they will accept direct billing. If you do not call ahead or seek treatment on your own, there is no problem in doing this, however you will need to pay for your medical expenses up front and then submit a claim form for reimbursement.
When contacting a US provider that is in-network, be sure to let them know that your insurance plan is part of the First Health Network. The provider's office will only recognize the name of the First Health Network.
HCC can be contacted 24 hours a day at (800) 605-2282 or direct at +1 (317) 262-2132